Shipping policy

Last Updated: May 2026

At LUNESSA, we are committed to providing a smooth and reliable shipping experience for our customers throughout the United States.

Shipping Area

We currently ship only within the United States.

At this time, we do not offer international shipping.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Delivery Time

Estimated delivery time for orders within the United States is 5–10 business days after shipment.

Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or other factors beyond our control.

Shipping Costs

We proudly offer Free Shipping on all orders within the United States.

No minimum purchase is required.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Customers can also track their orders through our Track Your Order page.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing an order.

LUNESSA is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help provide an appropriate resolution.

Delivery Delays

Although we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:

  • Severe weather conditions

  • Carrier service interruptions

  • High seasonal demand

  • Other unforeseen events

We appreciate your patience and understanding.

Contact Us

LUNESSA
5830 E 2nd St, Casper, Wyoming 82609, United States

Email: contact@lunessanova.shop
Phone: (706) 307-9648