Shipping policy
Last Updated: May 2026
At LUNESSA, we are committed to providing a smooth and reliable shipping experience for our customers throughout the United States.
Shipping Area
We currently ship only within the United States.
At this time, we do not offer international shipping.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended.
Delivery Time
Estimated delivery time for orders within the United States is 5–10 business days after shipment.
Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or other factors beyond our control.
Shipping Costs
We proudly offer Free Shipping on all orders within the United States.
No minimum purchase is required.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Customers can also track their orders through our Track Your Order page.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing an order.
LUNESSA is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and help provide an appropriate resolution.
Delivery Delays
Although we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:
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Severe weather conditions
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Carrier service interruptions
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High seasonal demand
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Other unforeseen events
We appreciate your patience and understanding.
Contact Us
LUNESSA
5830 E 2nd St, Casper, Wyoming 82609, United States
Email: contact@lunessanova.shop
Phone: (706) 307-9648